Policies
To ensure a pleasant and safe experience for all our guests, please adhere to the following guidelines during your stay.
Policies
❖ Guests are kindly requested to abide by the following timings :
Check-In & Check-Out Timings
- Overnight Check-in: 13:00 and Check-out: 11:00
- Daytime Check-in: 9:00 and Check-out: 18:00
Swimming Pool Access:
- Overnight 13:00 to 21:00 (8hrs)
- Daytime 10:00 to 17:00 (7hrs)
❖ Guests can request early check-in and would be subjected to a late check-out charge if they wish to use the villa and its facilities for overnight stays beyond 22hrs on the dates of their stay. Early Check-In, Late Check-Out and Extended Swimming Pool Access remain subject to availability.
❖ Guests may request an alternative check-in and check-out time for the duration of 22hrs on the day of the booking. Such requests should be made in advance and any request approvals remain subject to availability
❖It is mandatory for all guests to present a valid government-issued photo ID (E.g. Passport, Aadhar Card, Driving License, PAN Card) during check-in. If guests cannot present a valid photo ID during check-in, their entry may be denied
❖ Guests are expected to pay 50% of the total stay charge in advance to ensure a confirmed booking and the remaining 50% during check-in.
❖ A security deposit will be collected from every group booking during check-in to cover potential damages to the property, cover unpaid bills or incidentals, and as a deterrent to ensure guests treat the property with respect. The security deposit shall be fully refunded if no damage is caused to the property and no outstanding charges are incurred during the stay.
❖ Guests are responsible for safeguarding their personal belongings and valuables. The villa’s management won’t be liable for lost, stolen or damaged belongings.
❖ Guests are requested to follow the swimming pool instructions and are responsible for their safety.
❖ Guests are reminded that loud music will not be allowed in the lawn, open area and on the terrace from 21:00 – 9:00.
❖ Guests are prohibited from smoking hookah inside the villas and/or on the villa premises. Cigarette smokers are advised to smoke outdoors and use the ashtray to prevent a fire.
❖ Guests are prohibited from consuming any narcotic drug or psychotropic substance. If found guilty, the offender could be punished by the law enforced in line with the Narcotics Control Bureau.
❖ Guests are prohibited from chewing and spitting any tobacco containing substances (e.g. Pan Masala, Gutka, etc.) on the lawn and the villa premises
❖ Guests are requested to use the property and the green environment with utmost care and responsibility. Tampering with and chopping down trees and plants, if found, would be subject to reimbursement.
❖ Guests intending to bring a pet are kindly requested to agree and sign our ‘Pet Policy’.
Pet Policies
❖ Guests could get their pets upon special requests and the custodian(s) would be responsible for making all the necessary arrangements for the pet’s food, answering nature’s call, cleaning and resting.
❖ We allow the following pets to be accompanied by our guests: Birds, Cats and Dogs.
❖ Pets should not be left unattended at any given time either in or around the villas. We strongly recommend that your pets be accompanied by at least one custodian all the time.
❖ The custodian will have to bear medical charges and full liability in case the pet physically harms any guest, staff, local residents or himself/herself on or outside the villa premises.
❖ Charges will be levied if the pet is found damaging the property and/or its belongings. At repeated instances, the management holds the rights of admission and will ask for the pet to be removed from the property.
❖ The management will not be liable and held responsible for the loss of a pet on or outside the villa premises.
For Booking / Inquiries
Make a Call
+91 81693 31609
+91 98700 41725
Send Email
ganantaaholidayhomes@gmail.com
Villa Address
Bungalow No.10 and 18, Shrushti Nirman 2, Near Keshav Shrushti Agrofarm, Uttan, Bhayandar (West), Thane, Pin Code: 401106